• Mark Bradley
    @markjamesbradley
    Mark Bradley, based in Oakland, California, is a dynamic leader known for his strategic expertise across the retail, IT, and banking sectors. Renowned for his innovative approach to product management, he seamlessly blends technology with strategic business solutions. Outside his professional realm, he is passionate about music, hiking, softball, video gaming, and vegan gastronomy, and he devotes substantial time to community service initiatives. Mark's professional journey began at Peet's Coffee in Emeryville, California, where he worked as a customer service coordinator. His profound understanding of technology and innate leadership skills quickly propelled him into the fields of IT and digital product management. This role provided him the platform to address and solve complex technical challenges, enhancing his company's digital presence and operational efficiency. While at Peet's Coffee, Mark ascended to pivotal roles such as Software QA and Program Manager. Here, he took charge of the launch of the company's redesigned website, managing a team encompassing quality assurance engineers, business analysts, and offshore QA personnel. His strategic contributions revolutionized Peet's inventory management and distribution strategies, particularly for coffee deliveries to grocery stores, thereby boosting the company's supply chain operations and customer satisfaction metrics. Transitioning into the role of Digital Product Manager, Mark expanded his influence, working closely with senior stakeholders to devise and refine the company's digital strategies. He was instrumental in overseeing the product development life cycle, ensuring the alignment of product initiatives with business objectives, and maintaining high standards of functionality and user experience. Mark's reputation for excellence and innovation caught the attention of Safeway (now part of Albertson's), where he was soon recruited as Senior Product Manager. His immediate and profound impact led to a rapid promotion to Director of Product for Mobile Apps. In this role, he led the overhaul of Safeway's mobile applications, introducing new features that significantly improved user engagement and streamlined customer interactions. Building on his successes in retail and IT, Mark embraced a new challenge in the financial sector, joining U.S. Bank as Vice President of Products and Head of Mobile Apps. His strategic vision and deep industry knowledge have been vital in transforming the bank's approach to mobile banking, introducing cutting-edge functionalities that have significantly enhanced user experiences and operational efficiencies, and establishing the bank as a leader in digital innovation. Mark was raised in Jacksonville, Florida, by a single mother who instilled in him the values of perseverance and the importance of education. To support his family and fund his educational pursuits, he worked various jobs from a young age, laying the foundation for his strong work ethic and dedication. He pursued his academic interests alongside his passion for music, earning an Associate's Degree in Music Performance and classical guitar from NMSU and a Bachelor's Degree in Business Analysis and Consulting from Sonoma State University. In his personal life, Mark Bradley's relationship with his wife, Jami, whom he met in college, has been a cornerstone of his stability and happiness. Married for nine years and together for eighteen, their relationship exemplifies mutual support and shared life goals. The couple is excited about their plans to adopt a dog, further enriching their lives. His story is of continuous growth, professional excellence, and a commitment to enhancing his community and personal life.