● Cooler Master CM Storm Enforcer ● Tacens Radix VII AG 700W 80 Plus Silver ● Processor Intel Core i7-6700 3.4GHz ● CPU Lepa AquaChanger 120 ● Asus Z170-A ● Samsung 850 Evo SSD Series 250GB SATA3 y Seagate Barracuda 7200.14 3TB SATA3 64MB ● Memory G.Skill Ripjaws V Red DDR4 2400 PC4-19200 16GB 2x8GB CL15 ● Graphic MSI GeForce GTX970 Armor 2X OC 4GB GDDR5 Negra ● Windows 10 Pro ● Microphone: Rode NT1-A Complete Vocal Recording ● Mesa de Mezclas: Behringer Xenyx Q802USB ● Webcam: Logitech C922 Pro ● Logitech G502 Proteus Spectrum Softwares ● screen recorder: Mirillis Action https://mirillis.com/en/products/action.html ● editor: Adobe After Effects

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In today’s multi-channel, multi-touch world it has never been more important (and challenging) to understand the unique journey each customer has with our organization. And as more and more services move to self-serve, the interaction our customers have with our contact center employees (perhaps the only human interaction) will intensify. The ability for these key employees to manage customer emotions (while managing their own emotions) will be critical. As this happens, are your employees able to keep the promises you have made to your customers? VereQuest’s unique expertise across channels and industries, will help you understand not only the experience customers have with your organization but also help to prioritize what matters most so you can focus your effort. Within the contact center, VereQuest can help you create an experience that aligns with your brand promise and can train, quality monitor and coach your employees to consistently deliver on that promise. ● Quality Monitoring Tools and Services ● Multi-Channel Contact Center e-Learning ● Customer Journey Mapping Get in touch and let us get to know each other better. We can help you keep the promises you make.