How have customers’ expectations of retail experiences shifted in the last few years? What do they come to expect from brick-and-mortar establishments? Has e-commerce impacted what you’re trying to accomplish with Boerum House and Home?

The world is a very different place than it was 15 years ago before the era of everything available to everyone always via the internet. The reasons to go to a store versus a website are simple: to have an experience, to get information from a knowledgeable sales person, to touch the product in person and to discover something you didn’t expect. The Boerum House and Home is a retail destination that offers a smart collection of items not found under one roof anywhere else in the world.  Photo 6 of 8 in Shops We Love: Boerum House and Home, Brooklyn

Shops We Love: Boerum House and Home, Brooklyn6 of 8

How have customers’ expectations of retail experiences shifted in the last few years? What do they come to expect from brick-and-mortar establishments? Has e-commerce impacted what you’re trying to accomplish with Boerum House and Home?

The world is a very different place than it was 15 years ago before the era of everything available to everyone always via the internet. The reasons to go to a store versus a website are simple: to have an experience, to get information from a knowledgeable sales person, to touch the product in person and to discover something you didn’t expect. The Boerum House and Home is a retail destination that offers a smart collection of items not found under one roof anywhere else in the world.

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