Can you explain some of the differences between offices of the past and present?

In terms of colors and materials, there are big changes. Before, offices were cages—the executive offices with the dark wood, the dark leather, and so on. Now you see spots of color. There is also more attention paid to materials. What I like very much about the offices here in San Francisco is this idea of open space. You can work everywhere. You can work at your desk, you can work on your computer, or just in a chair. You can work in these kitchen areas where you can also have very informal meetings. I think that it’s very nice to stay in a very good, friendly, environment.

Many companies work with technology and so they look to the future. In turn, they like to use objects that are very contemporary and look to the future. So I think there’s a strong synergy between the image of the company and the image of their offices—their headquarters, the design products they use, and of the products they produce.

With the openness of offices comes the issue of privacy—of noise of having a moments to yourself. What can offices do to counteract that?

Some offices prefer sofas with the high backs so you can have your privacy if you want to speak with other people or a make phone call. These cocooning areas are very interesting. I think a softer room divider is better rather than walls. It’s nice to see other people working, I think, so you don’t lose concentration. I think that flexibility is very important. Maybe you work alone but if you need to work with two, three, or four other people, you have a table on wheels.

Can you tell us a bit more about the concept of "nomadic furniture"—pieces you can move and adapt?

The same thing is going on in residential design. In an apartment we still have the bathroom, the bedroom, the kitchen, the living room, and so on. In the kitchen, for example you cook, you can work with your computer; you can have a conversation with your friends. And the living room is the agora of the house. That’s why there aren't just very formal sofas, but this piece of furniture where you can sit with your family, you can sit with your friends. More and more, there is a relationship between what is residential and what is public space. The city before was a very, very different image than your home or office, now I think that they’re becoming closer and closer.

In the future do you think there’s going to be less of a divide between contract and residential furniture?

Absolutely, I strongly believe that we have to work on hybrid products. I think that products that are beautiful, like a nice chair, can fit in an office, can fit in your home, can fit in a restaurant, at a bar, or in a hotel.

Speaking of innovation and design relates the knockoffs vs. authentic designs debate. We ran a story on the subject about a year ago and has still been popular months later. What are your thoughts on the issue of knockoffs and authentic design?

The real problem is just a problem of communication. Some companies have always made beautiful products, but maybe didn’t take care to communicate well. It’s very important to explain to the end consumer why a knockoff chair costs $300 and an original chair costs $600. Sometimes people buy copies because they don’t know the originals. For example, they see a couch that's yellow and they say, "It’s yellow, okay, I like yellow."

Manufacturers don’t give the all the information about a product's quality or sustainability. Everything happening on the back-end of the product is very, very important today. Today, to make a good product doesn’t take months, it takes years and it’s very important to explain this to the end consumer. Communication is the most important thing because if you do a fantastic product but you are not able to communicate in a proper way, it’s nothing.

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Giulio Cappellini on the Changing Design Landscape