Dwell

At Home in the Modern World

Subscriber FAQ

When will my subscription begin?

Delivery of your first issue will be 6-8 weeks from receipt of your order.

When does my subscription expire?

The expiration date is printed on the mailing label of every issue - in the upper right hand corner. Above your name you'll find your account number. Please include that number with any correspondence to ensure prompt service.

Dwell Mailing Label

How can I change my address?

Avoid delays or missed issues by sending us your change of address information 6 weeks in advance. We need both your current name and address as it appears on your mailing label along with your new address. Address changes can be submitted online or call 1-877-939-3553 (within the U.S.), 1-515-248-7684 (outside the U.S.). Note: the Postal Service will not forward periodicals mail so you will need to notify us of the change of address in advance of your move.

Why am I receiving renewal notices?

To make sure your account is always up to date, we send out Dwell renewal notices in plenty of time to renew your subscription before it expires. We also offer special rates to subscribers who renew early.

Why am I still receiving invoices?

If you have sent payment or cancellation instructions within the past 4 weeks, but received a second invoice, most likely the letters simply crossed in the mail. You can ignore the last notice.

If you continue to receive invoices, or your subscription has lapsed, please contact us at 1-877-939-3553 (within the U.S.), 1-515-248-7684 (outside the U.S.).

My issue is late.

If you have seen Dwell on the newsstand and have not yet received your copy, it's probably in the mail. We do try to ensure that subscriber copies arrive in-home before they are on the newsstand. However, there are sometimes postal fluctuations that are beyond our control.

What months do you publish the magazine?

Dwell is published 10 times a year. The issues are labeled February, March, April, May, June, Jul/Aug, September, October, November, and Dec/Jan.

Do you share my name with other companies?

We sometimes make our subscriber list available to carefully screened organizations whose products and services may be of interest to you. If you prefer not to have your name made available, please send us a copy of your mailing label with your request to:

Dwell Customer Service
PO Box 5100
Harlan, IA 51593-0600

If you would like to reduce the amount of unsolicited mail you receive you can also have your name and address added to the Direct Marketing Association's Mail Preference Service. Please send your request to:

Mail Preference Services
Direct Marketing Association
PO Box 9008
Farmingdale, NY 11735-9008
the-dma.org/consumers

View Dwell's Privacy Policy

How can I order back issues?

A limited number of print back issues are available on a first-come, first-serve basis for $7 each (US). Outside the U.S. additional shipping applies, add to per print issue cost. Canada: priority mail +$9.00, International: priority mail +$14.00. Orders must be pre-paid. To order, call 1-866-565-8551 (toll-free in US & Canada).

Or, mail us your request. Please indicate the issue(s) you would like, quantity you want to order, and your check made payable to Dwell. Send to:

Dwell Magazine
Back Issue Fulfillment
P.O. Box 5444
Clinton, IA 52733-5444

Select issues are available to download instantly for $5.99.

How to contact us:

If you currently have a subscription to Dwell, you can access your account 24/7 at Magazine Customer Service.

Otherwise, please send correspondence to:

Dwell Customer Service
Po Box 5100
Harlan, IA 51593-0600

Please include your mailing label with your inquiry and a phone number in case we need to reach you. Or, call us toll-free: 1-877-939-3553 (within the U.S.), 1-515-248-7684 (outside the U.S.).

Advertising
Advertising
Subscribe Today

Don't Miss a Word of Dwell

$19.95 10 Issues / a Year

Dwell Cover